Murali Krishna
Results-driven Salesforce Developer with hands-on experience designing, developing, and scaling enterprise-grade CRM solutions across Sales Cloud, Service Cloud, and Nonprofit Cloud (NPSP). Proven ability to build high-performance Apex solutions, modern Lightning Web Components, and secure REST-based integrations.
Experienced in handling large data volumes (5–6 million records), payment gateway integrations, and marketing automation using Pardot (Account Engagement). Currently working as a Software Engineer at Techtinium, delivering end-to-end Salesforce solutions for global nonprofit and enterprise clients.
Production-Proven
Not just Trailhead projects; real systems used by real users
Scales Without Breaking
Designed Batch Apex & async flows processing millions of records safely
Integration-First
Deep experience with REST APIs, OAuth 2.0, and third-party platforms
Business-Driven
I translate business goals into technical solutions, not just code
Quality & Reliability
Strong testing discipline with high code coverage and error handling
Ownership Mentality
Independently manage features from requirement to deployment
Salesforce Development
Apex (Triggers, Controllers, Handlers, Wrapper Classes, Test Classes), Asynchronous Apex (Batch, Queueable, Future), SOQL & SOSL, Lightning Web Components (LWC), Aura Components, Visualforce, Governor Limit Optimization, Exception Handling & Logging.
Salesforce Integration
REST & SOAP APIs, Custom Apex REST Services, OAuth 2.0 Authentication, Apex Callouts, Platform Events, Postman API Testing, Third-Party Integrations (PayPal, iDonate, Eventbrite).
Salesforce Administration
Data Modeling & Object Relationships, Security Model (Profiles, Roles, Permission Sets), Business Process Automation (Flows, Process Builder, Approvals), Reports & Dashboards, Data Migration & User Management.
Programming & Tools
JavaScript, HTML, CSS, Java, OOP Principles, Git & GitHub.
Donation Automation Platform
Architecture: Salesforce NPSP + Apex REST + Payment Gateways
- Designed a secure donation processing system integrating PayPal and iDonate with Salesforce NPSP
- Implemented Apex REST services to receive real-time transaction data
- Built validation and error-handling layers to ensure data accuracy
- Automated donor record creation, opportunity mapping, and reporting
Impact: Reliable, scalable donation tracking with minimal manual intervention
High-Volume Data Processing System
Architecture: Batch Apex + Queueable Apex + REST API
- Designed a Batch Apex framework capable of processing 5–6 million records
- Integrated external systems via REST APIs
- Implemented chunked processing, retry mechanisms, and logging
- Ensured governor-limit safety and high performance
Impact: Reduced processing time and enabled automation at enterprise scale
Eventbrite to Salesforce Integration
Architecture: Eventbrite API + Apex Callouts + Salesforce Automation
- Integrated Eventbrite with Salesforce to sync event registrations automatically
- Mapped attendees to Leads/Contacts and Campaign Members
- Eliminated manual imports and improved data accuracy
Impact: Real-time event data visibility for sales and marketing teams
Marketing Automation with Pardot
Architecture: Pardot Automation Rules + Salesforce Sync
- Built automated lead nurturing journeys
- Designed lead scoring and grading models
- Optimized email campaigns based on engagement metrics
Impact: Increased engagement and conversion rates for nonprofit campaigns
Software Engineer
- Own Salesforce and Pardot implementations for nonprofit clients
- Design and manage donor engagement and fundraising automation
- Lead integrations with payment platforms and event systems
- Provide analytics-driven insights to stakeholders
Salesforce Developer
- Developed healthcare and logistics Salesforce solutions
- Built Batch Apex and REST integrations for large-scale data processing
- Collaborated in Agile teams and maintained ~85% test coverage
Salesforce Developer Intern
- Worked on Apex, Triggers, Batch Jobs, REST APIs, and Flows
- Assisted in feature design and implementation
Salesforce Developer Intern
- Completed Salesforce training and hands-on projects
- Strengthened CRM, Apex, and Lightning fundamentals